Position Scope

The Spare Parts specialist plays a key role in supporting spare parts sales while also coordinating and administering project activities. This hybrid role ensures seamless communication with customers, accurate processing of parts orders, and smooth execution of project timelines.

Job Responsibilities

• Coordinate and manage the spare parts order lifecycle, including order processing, receiving, shipping, and invoicing.
• Monitor, maintain, and update spare parts inventory records to ensure accuracy and availability.
• Build and maintain customer relationships through regular communication and promotion of spare parts products and services.
• Identify opportunities and recommend initiatives to increase spare parts sales and improve customer satisfaction.
• Support continuous improvement efforts and contribute to operational efficiency.
• Ensure the ERP system is updated continuously with all items

Qualifications & Skills

• MBO 4 or higher or shown experiences
• Minimum 1-3 years of experience in spare parts coordination, customer service, inside sales, inventory management, logistics, supply chain operations, or a related role.
• Strong computer skills, particularly Excel (formulas, basic pivot tables), MS NAV and general office applications.
• Excellent verbal and written communication skills; able to respond professionally to client inquiries and interact effectively with colleagues across departments.
• Highly organized with strong prioritization skills; able to manage multiple tasks and meet deadlines under guidance.
• Detail-oriented and accurate in preparing quotations, processing orders, maintaining records, and managing spare parts data.
• Analytical mindset with a willingness to learn to interpret sales data, support inventory tracking, and generate basic reports such as weekly executive summaries.
• Customer-service oriented, proactive, and responsive to client and internal team needs.
• Ability to work both collaboratively in a team environment and independently when required.