Job Responsibilities

• Coordinate after-market service projects and agreements from initiation to completion. This includes budgeting cost, scheduling service visits, maintaining progress trackers, and ensuring timely submission of documentation
• Serve as a vocal point of contact with customers, seek clarification on their service requests and follow up after visits as needed
• Work closely with service team to ensure all service documents are completed, reviewed and delivered in a timely manner and up to company standards
• Maintain accurate and up-to-date records of after-market projects and documents in records management platforms
• Anticipate administrative needs and provide day-to-day support to internal teams, including managing communications, schedules, and document control
• Perform other duties as assigned

Qualifications and Skills

• A MBO 4 degree or higher or an equivalent combination of education and relevant experience
• Strong computing skills, with proficiency in MS Word, Excel, and PowerPoint
• Proven project management abilities—organized, goal-oriented, detail-focused, and able to handle shifting priorities with a sense of urgency
• Demonstrate ability to thrive in a fast-paced, dynamic environment
• A self-starter who can work independently with minimal supervision while staying collaborative within a close-knit team
• Excellent time management and task prioritization skills, with the ability to align tasks to business goals and deadlines
• Demonstrate outstanding interpersonal skills to work with cross-functional teams
• Fluency in verbal and written English is required
• Willingness to travel occasionally to project sites as needed